Terms and Conditions



When you purchase from Moochie Media you are agreeing to our terms and conditions.  We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.


Moochie Media takes no responsibility for the use any of our products once they are dispatched.


This legal notice distances Moochie Media from any illegal activities associated with the Android TV devices we sell. We sell these devices as media players only, to stream non-copyrighted materials via Youtube , share pictures, videos and general internet surfing. Some parts of our Listing are for descriptive and illustrative purposes only


Due to the nature of this item, we are not responsible for the content streamed to it and neither do we condone piracy so you must satisfy yourself that either you or the sites accessed for streaming have the copyright agreements in place and are entitled to access this content.


Kodi is a registered trademark of the XBMC Foundation. We are not connected to or in any other way affiliated with Kodi, Team Kodi, or the XBMC Foundation. Furthermore, any software, addons, or products offered by us will receive no support in official Kodi channels, including the Kodi forums and various social networks.


All products as advertised are at all times subject to availability.


It is the responsibility of the buyer to ensure that the goods purchased are suitable for the purpose intended. Advice sought by the customer from the Company in this respect may be given.


We recommend a minimum broadband speed of 3mbs for standard SD content. 


Whilst the Company endeavours to ensure all images and specifications as advertised are correct at the time of publication they do vary.


The Company reserves the right to decline service to any company or consumer.


Carriage charges apply to French mainland only. Extra charges will be levied to residents of the European Union not mentioned herein.

The Company does not accept responsibility for the loss of any software or data stored on any system or storage media handed to the company for inspection, repair, upgrade or other.


The Company reserves the right to levy charges for any of the following services:


1) Inspection of any piece of computer equipment and installation / replacement of either software or hardware.


2) Diagnosis and testing of any problems encountered with any piece of hardware or software.


The Company accepts the responsibility if goods are incorrectly dispatched (i.e. goods not matching the specification displayed on the accompanying invoice) if notified to, and agreed by, the Company within 7 working days of receipt. The Company agrees to pay the return postage and dispatch charges of the correct goods. The Company does not accept any consequential loss to the customer during this period and offers no compensation for such.


The company will endeavour to deliver the goods within a reasonable period of time from receipt of the order and payment. This is normally within 2-3 working days but in certain circumstances where an order is placed for a product that may be out of stock it may take up to thirty days before delivery can be completed.


In accordance with the Distance Selling Regulations, the following applies to all mail order and E-Commerce contracts:


-- The buyer is entitled to return the goods within 7 working days for a refund subject to the following:


-- It is reasonable for the buyer to open the outer packaging and inspect the goods. It is not acceptable to break any seals on the accompanying software or on the item itself.


-- Computer Systems built to the customer’s individual specifications are exempt from the right to cancel under the Distance Selling Regulations. This does not include our pre- specified Computer Systems available directly from stock.


-- If the buyer properly rejects any of the goods in accordance with the Distance Selling Regulations within 7 working days in writing, the buyer shall nonetheless be responsible for the return cost of the goods.


-- If the returned goods received by the Company are not in a sellable as new condition, then the Company reserves the right to make a charge for restocking and resale at a price that is less than that charged for the goods if sold as new. This charge will be 15% or more according to the condition of the returned goods. *Whether goods are returned in a sellable condition is to be judged by the Company.


The Company accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty goods. Faulty goods received shall be dealt with as outlined below.


Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. The Company shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.


The Company cannot accept any returned goods found to fall into one or more of the following categories:


-- The goods are in some way physically damaged by the buyer.


-- The warranty label is found to have been tampered with / torn.


-- The goods are found not to have been sold to the customer by the Company.


We cannot accept any claims for damage if the above time scales are not followed.

Inspect all goods on arrival as damage must be reported within 72 hours of receipt and prior to any installation. If your goods appear damaged in any way, including packaging, they must be signed for as "damaged" on the delivery sheet with the courier. This covers you in the event of a claim for damage to the items.


The maximum time allowed reporting to the Company any physical damage is 72 hours. After 72 hours, any claims of physical damage will not be accepted for refund or replacement.


Non-faulty items returned to our premises complete in the original packaging together with manuals and software disks within 7 working days of purchase may obtain a credit note. Goods must be sellable as new in order to qualify for a credit note. Outside of 7 working days, non-faulty items will not be exchanged or a credit note offered under any circumstances. Full refunds will not be considered if the goods are damaged in any way and seals broken invalidating any warranty.


The Company will not accept liability for goods lost in transit unless we are notified within 5 days from the expected delivery date. This will be the date advised on the Customers automated dispatch note which is emailed to the Customer once the items have left our warehouse.


Items that develop a fault and returned within the twelve month warranty period will be repaired where possible and practical.

An item that is exchanged within the 12 month warranty period may be replaced with a refurbished or repaired product.


Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and the Company shall under no circumstances be liable for any indirect, incidental or consequential damages.


These terms and conditions are subject to EU law


Site Hosted by 1 and 1 Internet Limited, Discovery House, 154 Southgate Street, Gloucester, GL1 2EX, United Kingdom


Contact: Andrew Crowe - Autoentrepeneur

Address: 7 Route De Villardonnel, 11600, Salsigne France

Siret No.51982745500022

Activity Code (APE) 9606Z

Registered with CCI Carcassonne France

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Moochie Media